Shipping & returns policy

Delivery and transport

Available items will be shipped within one business day. Shipping costs are to be paid only once per order.

NOTE: Delissano does not dispatch packages to postal boxes and does not send items to minor clients or clients under guardianship without written permission of parents or guardian.

The delivery fees may vary according to the purchase value.

Return or exchange of goods

Items must be returned intact, complete and in their original packaging (with the labels indicating their reference numbers), accompanied by the delivery note, within 7 days of receiving the order. The return delivery expenses must be paid by the client. In case of exchange due to damaged product attributable to the vendor, the shipping costs of the new order are offered.